🔑 Guide

Reset a Forgotten Password

If your IMCO or NU account password stopped working or you forgot it, reset it yourself — no email or ticket needed.

Reset page: https://pass-reset.imco.edu.om/
You'll need: Your Student ID, your date of birth, and your civil number
Resets: Both your IMCO and NU accounts — computer, Wi-Fi, email, IMCO portal, NU portal, and Blackboard
You get: A new password generated for you and shown on screen — you don't choose it
Also does: Reset MFA — removes your saved phone verification so you can set it up again

Steps

In any browser, go to https://pass-reset.imco.edu.om/
In the Student section, press “Reset Password”.
Fill in the form with your correct details: Student ID, Date of birth, and Civil number. Press Submit.
The page shows “Password reset successfully” and displays a new password that the system generated for you — you don't type your own. Press Copy, or write it down exactly (it's case-sensitive and includes symbols). It is shown only once.
Sign in with the new password. It works immediately for computer login, Wi-Fi, the IMCO portal and the NU portal. For email and Blackboard, allow about 20 minutes.

✏️

The generated password is hard to remember on purpose. Copy it into your phone's notes or password manager straight away so you don't lock yourself out.

🔐

Changed your phone number, or can't get the verification text/call? Press “Reset MFA” on the same page instead. It clears your saved phone verification so you can set it up again the next time you sign in — see Verify Your Microsoft Account.

https://pass-reset.imco.edu.om/

✓

Password reset successfully

Welcome, student name

5hs%T#VP Copy

Access Wi-FiImmediately

The success screen — copy the generated password before you leave this page

⚠️

This same page resets your NU account too (NU Portal / Blackboard) — use it instead of emailing IT. Only if the reset itself won't go through, contact itsupport@imco.edu.om.